Question: I am interested in auditioning a
Norvinz product, what do I do?
Answer: Contact Norvinz via toll free number
(877) SPCLKMT or (877) 772-5658, e-mail us by clicking
HERE, or print
out the inquiry form by clicking
HERE and fax it to us at (732) 946-9439.
Question: If there are no local FRs in my
area, where may I audition Norvinz products?
Answer: Contact us anyway. We may set up a
demonstration for you at a Norvinz showroom and, if you
purchase Norvinz products, we will reimburse your actual
travel costs up to 5% of the purchase price.
Question: Will I get personal attention during
the demo?
Answer: Absolutely. The demo is scheduled for
you and for you only, at a time of your choosing. We
want you to hear our system in the best possible frame
of mind.
Question: If I want to buy, what do I do?
Answer: You will notify the FR of your
decision, who will notify Norvinz. Norvinz will contact
you to make arrangements for payment, place an order
with the manufacturer and notify you when the product is
ready to ship.
Question: What if I don’t want to buy?
Answer: Absolutely no problem. We only want
you to own Norvinz products if you agree that they are
they best investment you can make for your audio
pleasure.
Question: What do I do when the product
arrives?
Answer: The FR would have contacted you by
that time to schedule an installation. The FR will set
up the product in your system, free of charge, to ensure
you are completely happy with it.
Question: What if I have a problem with the
product during the trial period?
Answer: No problem, just call the FR. He will
address any problems that may arise.
Question: What if I don’t like the product and
want to return it?
Answer: No problem, just call the FR and
schedule a de-installation. He will handle all shipments
back to the manufacturer for inspection and retesting.
If everything checks out, Norvinz will refund 80% of the
purchase price, less shipping both ways. Alternatively,
you may choose to receive full credit for the purchase
towards other Norvinz products.
Question: What if I want to be an FR?
Answer: We will be delighted to discuss that
possibility with you. You know where to reach us.
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